

If the boot disk is already protected using FileVault, you shouldn’t need to do anything more. If you store data on your Mac’s internal storage which needs to be protected, you should also think carefully how best to ensure that it remains safe while your Mac is in the care of others. A clone copy made using Carbon Copy Cloner or SuperDuper gives you added flexibility, and a second copy of everything on your Mac. Time Machine backups are invaluable, but sometimes don’t work perfectly.


If your Mac is anything like mine, and full of lots of documents which would take a long time to replace, you’ll surely want to do both. Ensure that you have a current Time Machine backup just before shutting it down, and/or make a bootable clone of its internal storage to an external drive. But if you can, it’s worth taking precautions before you take or send your Mac off as they will make life so much easier when it comes back. If your Mac has a severe fault, you’ll probably not have time to make special preparations. Even if the repair shouldn’t result in logic board replacement, that may prove necessary, and in many cases that will bring with it a replacement SSD. If your Mac is going in for service or repair, be prepared for it to return with its internal storage wiped or replaced with new. You may need the backup if your Mac needs to be reformatted during the repair process. “Before you return your Mac to us, be sure to enable FileVault and back up your data. Apple’s advice is brief, but makes the two most important points: This article explains what you should do – when possible – before your Mac goes for service or repair, so that when it returns you can get up and running as quickly as possible. We all hope that it will never happen, but even Macs sometimes break.
